Kovai Limited

#1 in Help Authoring Tool (HAT)

London

Products on G2

753

Total reviews

4.6

Avg. star rating

Document360 ranks #1 in Help Authoring Tool (HAT).
Reviews across Kovai Limited's portfolio declined 4.0% quarter-over-quarter.
Kovai Limited's 3 products span 11 categories on G2.
Mid-Market is the largest segment among reviewers, at 42.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Kovai Limited's products.

Page views and citations · Kovai Limited

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Atlassian

Microsoft

Zendesk

Adobe

HubSpot

Losing to

Based on reviewers of other products who said they switched from Kovai Limited.

Lobster Data GmbH

FRENDS

Shelf

M-Files Corporation

SAP Concur

Key stats

-4.0%

Mid-Market

2009

321

London

Adoption by company size

Segment	Share of reviews
Small Business	35.3%
Mid-Market	42.6%
Enterprise	22.1%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	8	4.6
2025 Q1	2	4.8
2025 Q2	24	4.3
2025 Q3	21	4.8
2025 Q4	14	4.4
2026 Q1	1	5.0
2026 Q2	25	4.4
2026 Q3	24	4.9

About Kovai Limited

Kovai.co is a premier enterprise software company offering multiple products at scale both in the Enterprise arena and in the B B SaaS space. The organization offers a wide range of business software products. From robust enterprise software for Microsoft BizTalk and Azure Serverless platforms to Knowledge Management SaaS, we have covered it all. Our product team consists of thinkers and innovators who are redefining the way robust Enterprise Software and SaaS products are built. Headquartered in London, U.K, and with a development center in Coimbatore, India, our engineers have niche skills and in-depth domain knowledge.