Payroll Relief
Reviews
Star rating
Rank in Payroll
Pros and cons
Pros
- Payroll
- Ease of Use
- Payroll Ease
- Customer Support
- Time-saving
- Automation
Cons
- Poor Customer Support
- Invoicing Issues
- Inadequate Verification
- Payment Issues
- Steep Learning Curve
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 73.3% |
| Mid-Market | 22.2% |
| Enterprise | 4.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 21 | 4.1 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 3 | 4.7 |
| 2025 Q3 | 1 | 1.0 |
| 2025 Q4 | 1 | 4.5 |
| 2026 Q1 | 1 | 0.5 |
Satisfaction ratings
What reviewers say
Decent Service, Abysmal Support
“I think the program's good when it works. A couple of years ago, when it was Payroll Relief from Accountant's World, it was better. The onboarding guy was awesome. I used to like the support as it was awesome back then. Also, when Payroll Relief is working, paying taxes online is”
Switching to Payroll Relief 10 years ago is one of the best decisions I ever made for my business.
“The software is intuitive and affordable. It's the perfect fit for my main street clients.”
Payroll Relief - Helpful with room to grow
“I like how easy it can be to process payroll and prefund tax payments for ease and relief when working with clients. Especially those who are semi weekly depositors.”