IONOS 1&1 Domains and hosting
Reviews
Star rating
Rank in SSL & TLS Certificate Tools
Pros and cons
Pros
- Web Hosting
- Affordable Pricing
- User-Friendly
- Cost Effectiveness
- Affordable
- Ease of Use
Cons
- Incompetence/Untrustworthiness
- Poor Customer Support
- Poor User Experience
- Complex Usability
- Poor Communication
- Technical Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 72.5% |
| Mid-Market | 16.1% |
| Enterprise | 11.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 2 | 0.0 |
| 2025 Q2 | 1 | 0.0 |
| 2025 Q3 | 2 | 4.3 |
| 2026 Q1 | 1 | 0.0 |
| 2026 Q3 | 1 | 0.5 |
Satisfaction ratings
What reviewers say
Predatory company. Avoid.
“Service was reasonable and mostly forgettable, which is a good thing, until needing to interact with customer service at which point the company's true nature was shown.”
Affordable pricing for small businesses
“IONOS offers really competitive prices, especially when you are just starting out. I was able to get my first domain and hosting package at a very low cost, which was important for me as a small business owner working with a limited budget.”
Easy-to-use dashboard makes life simple
“What I like best about IONOS is the clean and simple dashboard. Even if you are not highly technical, you can navigate easily, set up your domain, email, or hosting without stress. Everything is clearly labeled, which saves me a lot of time compared to other providers.”