WPMU DEV
Reviews
Star rating
Rank in WordPress Management Tools
Pros and cons
Pros
- Customer Support
- Helpful
- Technical Support
- 24/7 Support
- Plugin Quality
- Problem Solving
Cons
- Pricing Issues
- Expensive
- Plugin Issues
- Backup Issues
- Poor Customer Support
- Price Increase
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 96.6% |
| Mid-Market | 2.9% |
| Enterprise | 0.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 6 | 4.9 |
| 2025 Q1 | 5 | 4.9 |
| 2025 Q2 | 2 | 5.0 |
| 2025 Q3 | 2 | 5.0 |
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 2 | 5.0 |
| 2026 Q3 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Outstanding Support Staff—Especially Luis Cardenas
“Everything! Their support staff has been extremely helpful in many different situations. Luis Cardenas, has been especially helpful when I have had to reach out to support.”
Trying to get my site to load faster, but I broke it.
“WPMU DEV is easy to use. I love how you can see what you should upload as far as plugins, and then the next steps are easily laid out. I already wear a lot of hats, I don't need to also become a full stack developer to get a few performance improvements on my nonprofit website. ”
A Reliable Partner
“The Live Chat support is fantastic. They usually go above and beyond to assist in more complex matters. The only support I have experience that has rivaled this was with WP Engine's Enterprise plans, but WPMU DEV is a considerably cheaper alternative with a more rounded and alway”