Infor Customer Relationship Management (CRM)
Reviews
Star rating
Rank in CRM
Pros and cons
Pros
- Customer Management
- Ease of Use
- User-Friendly
- Easy Navigation
Cons
- Slow Loading
- Missing Features
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 30.0% |
| Mid-Market | 53.8% |
| Enterprise | 16.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 3.5 |
| 2026 Q1 | 3 | 3.8 |
| 2026 Q2 | 3 | 4.5 |
Satisfaction ratings
What reviewers say
Strong Infor Integrations for a Unified Customer Management Platform
“AI Assistant that can answer questions about CRM data, perform calculations, and help users quickly find records through natural-language interactions. related records, helping sales and support teams get context faster. Engagement and sentiment scoring for accounts, providing ”
Easy to Use, Reliable, and Great for Daily Clock-Ins, excellent product!
“It is very easy to use and always reliable. I use it every day to clock into and out of work, the interface is excellent.”
Efficient CRM with Room for Improvement
“What I like most about Infor Customer Relationship Management (CRM) is how organized the software is, letting me easily access customer or product tools. The use of specific codes for products makes it convenient, as I only need to enter a few abbreviations to bring up a brand or”