G2 Vendor Directory
314

Reviews

4.7

Star rating

#16

Rank in Note-Taking Software

Pros and cons

Pros

  • Helpful
  • Integrations
  • Features
  • Ease of Use
  • Accuracy
  • Customer Support

Cons

  • Recording Issues
  • AI Inaccuracy
  • Expensive
  • AI Limitations
  • Limited Features
  • Missing Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Grain.

Page views and citations · Grain

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Grain.

Key stats

-55.6%

79

Small Business

9

Adoption by company size

SegmentShare of reviews
Small Business76.4%
Mid-Market20.1%
Enterprise3.5%

Quarterly history

QuarterReviewsStar rating
2024 Q4135.0
2025 Q115.0
2025 Q31—
2026 Q124.0
2026 Q295.0
2026 Q344.9

Satisfaction ratings

Ease of Use9.5
Ease of Setup9.6
Quality of Support9.2
Meets Requirements9.3

What reviewers say

The only tool in my stack that helps me improve my storytelling

5.0

“What I like most is how easy it is to use, along with the scorecards and Claude MCP. I also really appreciate that the founding team replies to emails and is willing to hop on calls when needed.”

Account Executive

Grain Saves Hours with Auto-Transcription, Clips, and Powerful Transcript Search

4.5

“As someone focused on enablement and learning design, Grain saves me hours every week. The auto-transcription means I stop taking notes in client calls and actually listen. I use clips and stories to share real customer moments with my team - turning conversations into coaching c”

Enablement & Experience Design

Easy to Use with Great Recording and Shareable Call Clips

5.0

“Easy to use, very good recording, ability to create short chunks of the call and share them”

Co-founder