Microsoft Word
Reviews
Star rating
Rank in Document Creation
Pros and cons
Pros
- Ease of Use
- Features
- Simple
- Easy Editing
- Templates
- Easy Creation
Cons
- Missing Features
- Difficulty
- Expensive
- Learning Curve
- Performance Issues
- Not Intuitive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 39.7% |
| Mid-Market | 31.7% |
| Enterprise | 28.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 12 | 4.9 |
| 2025 Q1 | 12 | 4.9 |
| 2025 Q2 | 14 | 4.8 |
| 2025 Q3 | 46 | 4.6 |
| 2025 Q4 | 30 | 4.5 |
| 2026 Q1 | 25 | 4.6 |
| 2026 Q2 | 46 | 4.8 |
| 2026 Q3 | 22 | 4.5 |
Satisfaction ratings
What reviewers say
Microsoft Word - A reliable tool for everyday documentation and professional work
“What I like best about Microsoft Word is it's simple and user friendly interface. I use it regularly to create and edit documents prepare reports and format content professionally. Features like ready made templates spell check tables and easy formatting save a lot of time and ma”
Familiar and Effortless for Everyday Documents
“I use Word for pretty much any document that needs more than a few paragraphs. It can be an instruction, a draft, some course material or just a document I need to send to someone. What I like most is that I already know where everything is. I don't have to learn anything or thi”
Easy to Use for Resume Editing and Documentation
“I use MS Word regularly in recruitment, mainly to review and format candidates’ resumes and to prepare job descriptions, among other documents. It offers a lot of flexibility when it comes to formatting, which makes it easy to keep everything clear and consistent.”