G2 Vendor Directory

Gleap

#17 in Bug Tracking

Schwarzach, AT

1

Products on G2

66

Total reviews

4.6

Avg. star rating

  • Gleap ranks #17 in Bug Tracking.
  • Reviews across Gleap's portfolio declined 6.7% quarter-over-quarter.
  • Gleap's 1 product span 6 categories on G2.
  • Small Business is the largest segment among reviewers, at 83.6%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Gleap's products.

Page views and citations · Gleap

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Fin

3 switched
2

HubSpot

3 switched
3

Zendesk

3 switched
4

Crisp IM SARL

2 switched
5

tawk.to

1 switched

Losing to

Based on reviewers of other products who said they switched from Gleap.

1

Atlassian

1 switched
2

Crisp IM SARL

1 switched
3

Pylon

1 switched

Key stats

-6.7%

#17

6

Small Business

2020

9

Schwarzach, AT

Adoption by company size

SegmentShare of reviews
Small Business83.6%
Mid-Market16.4%
Enterprise0.0%

Quarterly history

QuarterTotal reviewsAvg. rating
2025 Q124.8
2025 Q215.0
2026 Q1284.8
2026 Q2154.2
2026 Q3144.8