Outline
Reviews
Star rating
Rank in Knowledge Base
Pros and cons
Pros
- Automation
- AI Assistance
- Ease of Use
Cons
- Search Limitations
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 53.3% |
| Mid-Market | 40.0% |
| Enterprise | 6.7% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q2 | 1 | 5.0 |
Satisfaction ratings
What reviewers say
Fast, Flexible Knowledge Base with Room for Improvement
“I use Outline as our internal knowledge base, and it serves as a replacement for Notion for me. I love the speed, and the self-hosted option is a big plus. Sharing and custom domains are particularly great because I can share my personal notes with them. It works very fast and ca”
Excelent tool for internal team documentation and processes
“Interface, speed, quality, good API. rich markdown, many integrations”
This is best place to disscuss your project needs
“We & personally I am using Outline to make documention & discussion of our project which is a NGO organization. It is very easy to use & user friendly flow to create step by step production process of your projects. Thank you Outline!!!”