G2 Vendor Directory

General Outline

#51 in Knowledge Base

San Francisco, California

1

Products on G2

31

Total reviews

4.4

Avg. star rating

  • Outline ranks #51 in Knowledge Base.
  • Reviews across General Outline's portfolio declined 100.0% quarter-over-quarter.
  • General Outline's 1 product span 1 category on G2.
  • Small Business is the largest segment among reviewers, at 53.3%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across General Outline's products.

Page views and citations · General Outline

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

1

Salesforce

1 switched
2

Google

1 switched
3

HelpDocs

1 switched
4

Discourse

1 switched

Losing to

Based on reviewers of other products who said they switched from General Outline.

1

Notion

1 switched

Key stats

-100.0%

#51

1

Small Business

2018

7

San Francisco, California

Adoption by company size

SegmentShare of reviews
Small Business53.3%
Mid-Market40.0%
Enterprise6.7%

Quarterly history

QuarterTotal reviewsAvg. rating
2026 Q215.0