G2 Vendor Directory

CRMdesk

by ForeSoft

109

Reviews

4.1

Star rating

#152

Rank in Help Desk

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for CRMdesk.

      Page views and citations · CRMdesk

      Source: G2 review data

      Winning from

      Based on reviewers who said they switched from another product.

      Losing to

      Based on reviewers of other products who said they switched from CRMdesk.

      Key stats

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      32

      Enterprise

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business22.0%
      Mid-Market38.5%
      Enterprise39.4%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use8.6
      Ease of Setup8.0
      Quality of Support8.5
      Meets Requirements8.6

      What reviewers say

      CRM desk has helped us improve customer service experience

      4.5

      “Tracking customer queries and issues easily, a ticket is created for each customer by email linking it through our main customer support email address, CRM desk provides flexibility for our company needs by allowing us to tailor the software according to our everyday use. We cab ”

      Senior Sales Manager

      CRMdesk is your best companion for Help Desk solutions.

      4.5

      “Of course, its capability of migrating an entire queries and ticket database to this platform from manual processes created through Microsoft Excel sheets and from other similar softwares as well. Also, this solution allows to its users to fully implement the Help Desk service to”

      Project Development Manager

      The best CRM client for Help Desk out there.

      4.5

      “CRMdesk provides to its clients a great platform for taking clients' tickets, issues, and queries through Help Desk process. It comes with a great extent of features that makes it one of its kind. Provide to its users all the tools to take more tickets and process more queries an”

      IT Executive