folk
Reviews
Star rating
Rank in Google Workspace for Sales
Pros and cons
Pros
- Ease of Use
- Simple
- Contact Management
- Integrations
- Intuitive
- Customer Support
Cons
- Missing Features
- Limited Features
- Integration Issues
- Email Management
- Email Issues
- Limited Customization
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 97.1% |
| Mid-Market | 2.6% |
| Enterprise | 0.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 16 | 4.5 |
| 2025 Q1 | 15 | 4.7 |
| 2025 Q2 | 7 | 4.6 |
| 2025 Q3 | 12 | 4.5 |
| 2025 Q4 | 13 | 4.3 |
| 2026 Q1 | 16 | 4.5 |
| 2026 Q2 | 12 | 4.2 |
| 2026 Q3 | 12 | 4.5 |
Satisfaction ratings
What reviewers say
Solid Tool for Relationship Building with Some Room for Improvement
“I like folk because it's easy to use and has a Notion-kind of structure. The enrichment feature is particularly valuable to me, and I'm using it for relationship building and prospecting. The initial setup is quite easy.”
Lightweight CRM Feel with Great Email Enrichment and Fast Chat Support
“1. Doesn't feel like a heavyweight CRM where you don't where to start 2. Email enrichment 3. Chat support tends to be faster to reply than the time stated”
Folk Makes CRM Simple for a Solo Entrepreneur—Great Enrichment for Personalized Outreach
“Folk makes CRM accessible to me as a solo entrepreneur, and I can see my company grow with it. I use it primarily from Claude via the MCP connection, and heavily rely on the enrichment features to segment leads and personalize outreach.”