G2 Vendor Directory

Desk365

#29 in Help Desk

San Francisco Bay Area, US

1

Products on G2

33

Total reviews

4.9

Avg. star rating

  • Desk365 ranks #29 in Help Desk.
  • Reviews across Desk365's portfolio declined 100.0% quarter-over-quarter.
  • Desk365's 1 product span 3 categories on G2.
  • Mid-Market is the largest segment among reviewers, at 62.5%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Desk365's products.

Page views and citations · Desk365

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Key stats

-100.0%

#29

3

Mid-Market

2020

40

San Francisco Bay Area, US

Adoption by company size

SegmentShare of reviews
Small Business34.4%
Mid-Market62.5%
Enterprise3.1%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q424.8
2025 Q2154.8
2025 Q315.0
2025 Q415.0
2026 Q135.0
2026 Q235.0