Cue Technologies is the company behind Cue, an AI customer service platform that brings WhatsApp, Phone, email, web chat and Facebook Messenger together.
Cue helps businesses connect their customer service channels, teams and workflows in one platform. Teams can manage messages and calls, coordinate follow-up and automate routine enquiries, with less time spent switching between separate systems. For businesses using overlapping tools, consolidation can also help reduce software costs and supplier administration.
The platform combines a shared inbox, ticket handling, inbound and outbound calling, visual workflow automation, knowledge-based AI Agents, reporting and integrations with supported business systems. Every plan includes unlimited seats, with pricing based on the plan, monthly active contacts and usage.
Working with businesses across the UK and South Africa, Cue supports customer service and sales teams in sectors including automotive, education and retail. Alongside the software, Cue provides onboarding, customer support and integration expertise to help businesses put the platform to work.
Cue’s focus is straightforward: bring customer service together so teams can deliver a better experience in every conversation.
