Cue
Reviews
Star rating
Rank in WhatsApp Marketing
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 51.9% |
| Mid-Market | 40.7% |
| Enterprise | 7.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 1 | 5.0 |
| 2026 Q3 | 26 | 4.9 |
Satisfaction ratings
What reviewers say
Accessible Platform with Valuable Training and Continuous Improvement
“One of the biggest positives for me has been how accessible the platform is for the end user. The training provided from the outset was particularly valuable because the focus was not simply on showing us what the platform could do, but on enabling us to confidently manage and us”
Contactability Revolutionized, Reliable Support
“I really appreciate Cue's reliability and the ease of access to support. The platform allows us to manage campaigns ourselves, which has been a game changer for our business. I love that multiple agents can access the chat and see customer interactions. Cue's services are easier ”
Clean, Powerful UI and Unmatched Support
“The user interface & UX on Cue is on the perfect sweet spot of well equipped without clutter, and their support is unmatched.”