Corporate Traveler
Reviews
Star rating
Rank in Travel Agency
Pros and cons
Pros
- Customer Support
- Experience
- Ease of Use
- Communication
- Easy Booking
- Time-Saving
Cons
- Invoice Management Issues
- Limited Options
- Booking Issues
- Unexpected Fees
- Inaccuracy Issues
- Inadequate Search Functionality
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 34.7% |
| Mid-Market | 48.0% |
| Enterprise | 17.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q2 | 1 | 5.0 |
| 2025 Q3 | 32 | 4.8 |
| 2025 Q4 | 1 | 5.0 |
| 2026 Q1 | 23 | 4.6 |
| 2026 Q2 | 3 | 4.3 |
| 2026 Q3 | 6 | 4.4 |
Satisfaction ratings
What reviewers say
Flexible, User-Friendly Portal with Great Customer Service
“The flexibility and good customer service. The website is user friendly and support from CT when needed is great.”
Easy Booking, Helpful Notifications, and Excellent Travel Metrics Visibility
“The overall ease of use from both the traveler and administrator side is what I appreciate most. Ability to navigate and book travel plans with visibility into the rates and discounts; additionally having all my work travel on an app with notifications from one source is very h”
Outstanding Associates Make CT a Great Experience
“I think the associates are the best part of working with CT. They really make the experience better overall.”