Navan (Formerly TripActions)
Reviews
Star rating
Rank in Travel Management
Pros and cons
Pros
- Ease of Use
- Easy Booking
- Convenience
- Simple
- Intuitive
- Efficiency
Cons
- Limited Options
- Booking Confusion
- Booking Issues
- Hotel Issues
- Approval Issues
- Receipt Management
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 9.2% |
| Mid-Market | 60.4% |
| Enterprise | 30.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 303 | 4.7 |
| 2025 Q1 | 143 | 4.6 |
| 2025 Q2 | 209 | 4.5 |
| 2025 Q3 | 29 | 3.9 |
| 2025 Q4 | 230 | 4.5 |
| 2026 Q1 | 274 | 4.6 |
| 2026 Q2 | 75 | 4.1 |
| 2026 Q3 | 196 | 4.2 |
Satisfaction ratings
What reviewers say
Navan Makes Booking Travel Simple with One Central Hub
“It's incredibly helpful and useful to have a central location in which users can search for flights, hotels, rental cars and other transportation, which alleviates having to open up multiple tabs and windows at once. It's also efficient to be able to book directly in Navan and ha”
Easy Travel Organization, Though Navigation Takes Getting Used To
“I like that Navan is pretty easy to use, and the setup was simple and not overwhelming. I can set spending policies and create a shared link to send to people. Everything goes into one portal, so I don’t have to collect things or send multiple emails. I like having one place wher”
Easy, All-in-One Travel Search with Better Rate Options
“I like that Navan has a concise website with availability and gives me everything I need in one place, so I don’t have to go to multiple sites. I can compare accommodations, car rentals, and other options, and find opportunities for better travel rates. The initial setup was incr”