Perk (formerly TravelPerk)
Reviews
Star rating
Rank in Travel Agency
Pros and cons
Pros
- Ease of Use
- Easy Booking
- Customer Support
- Setup Ease
- Easy Setup
- Convenience
Cons
- Booking Issues
- Booking Confusion
- Limited Options
- Hotel Issues
- Poor Customer Support
- Pricing Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 19.1% |
| Mid-Market | 62.5% |
| Enterprise | 18.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 2 | 4.8 |
| 2025 Q2 | 5 | 3.6 |
| 2025 Q3 | 3 | 4.3 |
| 2025 Q4 | 2 | 4.5 |
| 2026 Q1 | 275 | 4.3 |
| 2026 Q2 | 207 | 4.5 |
| 2026 Q3 | 116 | 4.4 |
Satisfaction ratings
What reviewers say
Easy One-Stop Booking with Hassle-Free Cancellations and Refunds
“That the trips can be cancelled with good refund. And the hotel, taxi can be booked in one place”
All My Travel in One Place—Easy Booking, Changes, and Viewing
“I love that I can control all aspects of my travel in one place, without having to log into several different sites to amend, book, or view travel information.”
Responsive Human Support, Convenient All-in-One Travel App
“I think Perk’s support team is great. They’re very responsive, and actual humans are there to help me any time, any day of the week. They go way beyond when there are issues and even help plan trips. The app UX is pretty nice, and I like having baggage and terminal details, updat”