ConnectWise Integrated Expert Services
Reviews
Star rating
Rank in Help Desk
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 73.7% |
| Mid-Market | 26.3% |
| Enterprise | 0.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
What reviewers say
Best IT Remote Management and Help desk tool
“Multi app support under single platform. Some of the key features are listed below which I used to use in Enterprises. HelpDesk Remote Access Backups Patching Scripts Health Monitoring Schedules Remote Support NOC Support”
Continuum services and the convenience that it provides
“Continuum provides some of the best remote management software solutions in the business. The ease of handling updates ans security patches across an entire network at one one is time saving and productive.”
Excellent staff, significant up-front time commitment for setup
“This is a robust product that covers pretty much anything I can throw at it. I'm still in the process of onboarding new clients to it, which is at first overwhelming but becomes more intuitive as I go.”