CloudFiles
Reviews
Star rating
Rank in Salesforce CRM Document Generation
Pros and cons
Pros
- Ease of Use
- Security
- Cloud Storage
- Easy Access
- Easy Setup
- File Sharing
Cons
- Slow Loading
- Training Required
- Slow Uploads
- Slow Performance
- Limited Customization
- Limited Storage
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 46.1% |
| Mid-Market | 29.9% |
| Enterprise | 24.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.8 |
| 2025 Q1 | 2 | 5.0 |
| 2025 Q2 | 3 | 4.5 |
| 2025 Q3 | 7 | 4.8 |
| 2025 Q4 | 16 | 4.4 |
| 2026 Q1 | 19 | 4.5 |
| 2026 Q2 | 20 | 4.5 |
Satisfaction ratings
What reviewers say
Access Your Files Anywhere — Highly Convenient Cloud Storage
“The most helpful aspect of cloud file storage is the ability to access your files from anywhere with an internet connection.”
Comprehensive Data Management with a Learning Curve
“I like that CloudFiles provides one platform to save all my data, which helps me organize a large volume of passenger data efficiently. I find the AI-based data extraction really useful.”
Reliable, Easy-to-Use File Sharing with Smooth Team Sync
“CloudFiles is a reliable and easy-to-use tool for storing, managing, and securely sharing files across teams. I especially appreciate how smooth the file synchronization is and how accessible everything feels overall. It makes collaboration more efficient and convenient, no matte”