Docusign Gen
22
Reviews
4.5
Star rating
#4
Rank in Salesforce CRM Document Generation
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-66.7%
73
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 40.9% |
| Mid-Market | 40.9% |
| Enterprise | 18.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 2 | 5.0 |
| 2026 Q2 | 3 | 4.7 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
Ease of Use9.3
Ease of Setup9.1
Quality of Support9.4
Meets Requirements9.5
What reviewers say
Fast, Easy Document Signing with Multiple Signatures
4.5
“Ease of use. It makes executing documents fast and efficient especially when you need multiple signatures.”
Improved turn-around time in contract signing.
5.0
“- The remote signing of documents/contracts made it quicker to close contracts with clients. Clients do not need to print documents, sign, scan and send back to us. - Turn-around time to complete the exchange of information shorter.”
Simple to Use, Easy Integrations
4.5
“it is simple to use, no programming necessary unless you want more integrations.”