Docusign CLM
503
Reviews
4.3
Star rating
#1
Rank in Contract Lifecycle Management (CLM)
Pros and cons
Pros
- Ease of Use
- Digital Signing
- Digital Signatures
- Document Management
- Simple
- Efficiency
Cons
- Expensive
- Steep Learning Curve
- Signature Issues
- Complex Setup
- Learning Curve
- Learning Difficulty
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+71.4%
56
Mid-Market
6
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 27.1% |
| Mid-Market | 45.7% |
| Enterprise | 27.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 4 | 4.6 |
| 2025 Q1 | 1 | 1.5 |
| 2025 Q2 | 101 | 4.5 |
| 2025 Q3 | 8 | 4.6 |
| 2025 Q4 | 7 | 4.1 |
| 2026 Q1 | 60 | 4.4 |
| 2026 Q2 | 7 | 4.4 |
| 2026 Q3 | 12 | 4.6 |
Satisfaction ratings
Ease of Use8.9
Ease of Setup8.5
Quality of Support8.8
Meets Requirements9.0
What reviewers say
Works on Any Device, Easy for Clients to Read and Sign
5.0
“Works on any client device easily. very easy for clients to read and sign”
Effortless Contract Management with Automated Routing and Full Visibility
5.0
“The automated workflow routing and centralized contract repository make managing complex agreements effortless. It cuts down on back-and-forth emails between sales and legal, speeds up approval times, and provides complete visibility into contract versions and renewal dates.”
Hassle-Free Signing and Easy Signature Import
5.0
“that it helps us sign with ease without hassle also helps us import signature”