Clerk AI
112
Reviews
4.7
Star rating
#77
Rank in SMS Marketing
Pros and cons
Pros
- Ease of Use
- Customer Support
- Easy Integration
- Automation
- Easy Communication
- Reliability
Cons
- Poor Customer Support
- SMS Issues
- Connection Issues
- Reporting Issues
- Spam Issues
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-25.0%
85
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 60.0% |
| Mid-Market | 35.5% |
| Enterprise | 4.5% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.6 |
| 2025 Q1 | 9 | 4.8 |
| 2025 Q2 | 3 | 3.7 |
| 2025 Q3 | 10 | 4.5 |
| 2025 Q4 | 7 | 4.3 |
| 2026 Q1 | 7 | 4.9 |
| 2026 Q2 | 12 | 4.8 |
| 2026 Q3 | 9 | 5.0 |
Satisfaction ratings
Ease of Use9.0
Ease of Setup8.8
Quality of Support9.0
Meets Requirements9.1
What reviewers say
Campaigns AND support in one tool
5.0
“We use it for outbound campaigns and inbound support. AI handles both - follows up warm leads and resolves support tickets. Two birds, one tool.”
Right mix of automation and human touch
5.0
“AI handles frontline support but makes it dead simple for a human to jump in when needed. Response times improved, costs went down, customer satisfaction went up.”
Customers love it. Seriously.
5.0
“People compliment how fast and helpful our 'team' is. Most don't realize it's AI. The platform is simple to manage even for non-technical people.”