G2 Vendor Directory
75

Reviews

4.6

Star rating

#83

Rank in CRM

Pros and cons

Pros

  • Easy Customization
  • Customizability
  • Ease of Use
  • Customization Options
  • Customer Support
  • Customization

Cons

  • Learning Curve
  • Not Intuitive
  • Feature Issues
  • Poor Customer Support
  • Not User-Friendly
  • Integration Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for C2CRM.

Page views and citations · C2CRM

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from C2CRM.

Key stats

-80.0%

72

Mid-Market

3

Adoption by company size

SegmentShare of reviews
Small Business28.4%
Mid-Market60.8%
Enterprise10.8%

Quarterly history

QuarterReviewsStar rating
2025 Q215.0
2025 Q314.0
2025 Q423.8
2026 Q154.6
2026 Q254.4
2026 Q313.5

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.2
Quality of Support9.5
Meets Requirements9.4

What reviewers say

Flexible, Centralized CRM—But the UI and Workflows Could Be More Intuitive

3.5

“What I like best about C2CRM is its flexibility and customization. It can be tailored to fit specific business processes, workflows, and reporting needs rather than forcing teams into a one-size-fits-all system. I also appreciate having customer data, sales activity, and workflow”

Senior Operation Officer-Medical Department

Streamlined Recruitment with Easy Tracking

5.0

“I like that C2CRM is an easy tracking system and a centralized platform that makes recruitment simple and efficient. It helps me manage candidate details, monitor hiring stages, and access all information quickly. The initial setup was smooth and easy for our team, with a simple ”

HR Operations

Centralizes CRM Tasks Efficiently, Despite Dated Interface

5.0

“I like how C2CRM keeps everything in one place, making it easy to track all leads and follow-ups. Its lead tracking dashboard and automated reminders are very helpful as they simplify tracking and viewing leads. I mainly integrate it with email and spreadsheet tools to sync conta”

Data Analyst