Chatra
Reviews
Star rating
Rank in Live Chat
Pros and cons
Pros
- User Interface
- Features
- Messaging Features
- Easy Management
- Helpful
- Integrations
Cons
- Bugs
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 68.8% |
| Mid-Market | 21.9% |
| Enterprise | 9.4% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 2 | 4.3 |
Satisfaction ratings
What reviewers say
Great fit for small businesses
“Chatra interfaces with your website and allows users to send messages to any staff who are marked as working for that period of time. If it is after business hours, an email is sent to you instead so you can communicate with leads. You can see what customers are typing and can pr”
Quick response with chatbot
“- eliminates the process of answering repetitive questions - better response time is provided - easily integrate email and social networks for when more personalized communication is needed - Your application works perfectly to keep up with conversations while I'm not at the d”
Chatra helped connect us to customers who needed help quicker.
“I liked being about to see when someone was on our web page allowing us to greet them.”