Capsule

#4 in Construction CRM

Manchester, GB

Products on G2

568

Total reviews

4.7

Avg. star rating

Capsule CRM ranks #4 in Construction CRM.
Reviews across Capsule's portfolio declined 34.3% quarter-over-quarter.
Capsule's 2 products span 6 categories on G2.
Small Business is the largest segment among reviewers, at 91.9%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Capsule's products.

Page views and citations · Capsule

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

HubSpot

Salesforce

Zoho

Pipedrive

Unbounce

Losing to

Based on reviewers of other products who said they switched from Capsule.

HubSpot

ActiveCampaign

monday.com

Pipedrive

Nutshell

Key stats

-34.3%

Small Business

2007

Manchester, GB

Adoption by company size

Segment	Share of reviews
Small Business	91.9%
Mid-Market	7.3%
Enterprise	0.7%

Quarterly history

Quarter	Total reviews	Avg. rating
2024 Q4	34	4.8
2025 Q1	26	4.9
2025 Q2	28	4.8
2025 Q3	21	4.8
2025 Q4	21	4.8
2026 Q1	23	4.6
2026 Q2	35	4.8
2026 Q3	23	4.8

About Capsule

Capsule CRM was built to help small businesses work smarter, not harder. All your client details, tasks, and projects are beautifully organised in one place. No bloat, no unnecessary complexity, just everything you need to stay on top of your day and grow your business with confidence. Our marketing platform, Transpond, takes things further by helping you generate more leads and communicate effectively with existing clients. Whether you're sending campaigns, nurturing prospects, or keeping your audience engaged, Transpond makes it easy to turn interest into action. Together, Capsule and Transpond give busy businesses a complete toolkit. From first contact to long-term client relationships. Simple enough to get started quickly, powerful enough to scale with you, and built by people who genuinely understand the challenges of running a small business.