G2 Vendor Directory

Creovai

by Capacity

200

Reviews

4.3

Star rating

#23

Rank in Speech Analytics

Pros and cons

Pros

  • Ease of Use
  • Helpful
  • Reporting
  • Transcription Accuracy
  • Accuracy
  • Call Recording

Cons

  • Call Issues
  • Learning Curve
  • Missing Features
  • Inaccurate Data Analysis
  • Complexity
  • Search Functionality

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Creovai.

Page views and citations · Creovai

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Key stats

—

53

Mid-Market

4

Adoption by company size

SegmentShare of reviews
Small Business14.7%
Mid-Market58.9%
Enterprise26.4%

Quarterly history

QuarterReviewsStar rating
2024 Q493.8
2025 Q1134.5
2025 Q2154.3
2025 Q3173.8
2025 Q4123.9

Satisfaction ratings

Ease of Use8.6
Ease of Setup8.7
Quality of Support9.1
Meets Requirements8.6

What reviewers say

Simple Interface, But Some Confusing Elements

5.0

“The platform offers easy access, allowing my manager to conveniently share updates and other important details with me.”

Account Operations Customer Service Representative

Fun and Easy Email Generation

4.0

“Its fun to use to generate emails and remove repetitive tasks.”

Advisor.

Easy Setup, Helpful in Sales, Needs Intuitive Boost

4.0

“I appreciate Creovai's ability to help me close deals in my sales role, making it an effective tool for my work. I also find the platform very useful overall. Initially, setting it up was easy, especially with some assistance. I value the service for its overall ease of use, whic”

Verified reviewer