G2 Vendor Directory

Pumble

by CAKE.com

40

Reviews

4.5

Star rating

#32

Rank in Business Instant Messaging

Pros and cons

Pros

  • Ease of Use
  • Communication
  • File Sharing
  • Team Collaboration
  • Intuitive
  • Setup Ease

Cons

  • Integration Issues
  • Limited Customization
  • Overwhelming Experience
  • Limited Options
  • File Sharing Issues
  • Limited Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Pumble.

Page views and citations · Pumble

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Pumble.

Key stats

-100.0%

73

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business59.5%
Mid-Market37.8%
Enterprise2.7%

Quarterly history

QuarterReviewsStar rating
2025 Q115.0
2025 Q364.3
2025 Q474.3
2026 Q134.5
2026 Q294.7

Satisfaction ratings

Ease of Use9.5
Ease of Setup9.6
Quality of Support9.2
Meets Requirements8.9

What reviewers say

Simple, Reliable, and Great Value for Internal Chat

5.0

“Pumble was the best alternative we found for our organisation’s internal chat, and it came at a much better price point than the platform we moved away from. The UI is simple, and the mobile app is very useful. Performance has been great as well—we haven’t had any issues.”

Senior Technical Consultant

Streamlined Communications at a Fraction of Slack's Cost

4.0

“I find Pumble makes everything streamlined with everything correctly segmented in different groups and channels. I appreciate the cool automations it offers and its cost-effectiveness compared to Slack. I love the scheduled messages and feel Pumble is very close to Slack but much”

Operations Manager

Budget-Friendly Communication Tool with Room for Improvement

5.0

“I used Pumble during my internship mainly for communication with team members and my mentor. I appreciate that it's like WhatsApp in that regard. I used it for project discussions and it helped me solve problems which made project completion smoother. I also liked that Pumble has”

Software developer trainee