Blackbaud Raiser's Edge NXT
644
Reviews
3.9
Star rating
#2
Rank in Nonprofit Payment Gateway
Pros and cons
Pros
- Ease of Use
- Intuitive
- User Experience
- Donor Management
- Features
- Database Management
Cons
- Missing Features
- Limited Features
- Database Issues
- Limitations
- Poor Customer Support
- Limited Access
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
+33.3%
23
Mid-Market
5
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 41.3% |
| Mid-Market | 48.4% |
| Enterprise | 10.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 5 | 4.4 |
| 2025 Q1 | 6 | 3.3 |
| 2025 Q2 | 2 | 4.3 |
| 2025 Q3 | 2 | 4.5 |
| 2025 Q4 | 45 | 4.1 |
| 2026 Q1 | 5 | 3.5 |
| 2026 Q2 | 15 | 4.1 |
| 2026 Q3 | 20 | 4.2 |
Satisfaction ratings
Ease of Use7.9
Ease of Setup7.6
Quality of Support7.8
Meets Requirements8.2
What reviewers say
Too Expensive for Our Non-Profit Budget
0.5
“Unfortunately, the expense was simply too high for us as a nonprofit. We have to be very intentional with our budget and ensure that our spending provides the greatest possible impact for the animals and the people we serve.”
Powerful Searchable Fields for Easy Query and List Building
4.0
“Every single field is searchable, including when a field is blank, for query and list building”
Easy to Use and Intuitive
5.0
“I like the gift batch grid view. I can create templates that match my org's needs and edit multiple gifts at the same time.”