G2 Vendor Directory

Bopup

by B Labs

33

Reviews

4.0

Star rating

#44

Rank in Business Instant Messaging

Pros and cons

Pros

  • Simple
  • Security
  • Ease of Use
  • Reliability
  • Setup Ease

Cons

  • Missing Features
  • Frequent Updates
  • Slow Loading
  • Zoom Issues
  • Lack of Clarity

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Bopup.

Page views and citations · Bopup

Source: G2 review data

Losing to

Based on reviewers of other products who said they switched from Bopup.

Key stats

-100.0%

19

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business24.2%
Mid-Market69.7%
Enterprise6.1%

Quarterly history

QuarterReviewsStar rating
2025 Q323.8
2025 Q414.5
2026 Q214.0

Satisfaction ratings

Ease of Use8.6
Ease of Setup7.9
Quality of Support8.6
Meets Requirements8.8

What reviewers say

Excellent communication tool present in most of the devices

5.0

“It offers all the functions of instant messaging such as sending messages and ability to create groups. Furthermore, the chat interface is very simple and intuitive.”

IT Risk and Assurance Associate

Best ever pop ups when new chats come in

4.5

“Ability to pass a chat to another available agent which helps if the customer chose the wrong group for asking a question.”

Account Manager

Direct and two-way business communication tool

5.0

“It's the best quality messaging app with no access limit for shared files and chat history.”

Senior Strategist