Atlassian Enterprise Support
38
Reviews
4.3
Star rating
#28
Rank in Remote Support
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
55
Mid-Market
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 31.6% |
| Mid-Market | 47.4% |
| Enterprise | 21.1% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use8.8
Ease of Setup8.6
Quality of Support8.6
Meets Requirements9.1
What reviewers say
Atlassian's own product support service is so pool
0.5
“Nothing. So hard to submit support ticket. They itentionally don't want you to create a ticket but find out anwswers for yourself.”
Confused
3.0
“I like the idea of it being able to use with team for organization”
Brilliant task management tool!!
5.0
“What I appreciate about Atlassian Support is its exceptional utility in facilitating the development and execution of project life cycle within a team. It empowers the organizations to cart product roadmap with number of features that are easy to use , implement and efficient tr”