G2 Vendor Directory

Simplr

by asurion

24

Reviews

4.6

Star rating

#22

Rank in Chatbots

Pros and cons

Pros

    Cons

      Traffic & LLM citations

      Monthly G2.com page views and citations by AI answer engines for Simplr.

      Page views and citations · Simplr

      Source: G2 review data

      Losing to

      Based on reviewers of other products who said they switched from Simplr.

      1

      Zenzap

      1 switched
      2

      Fini

      1 switched
      3

      DigitalGenius

      1 switched

      Key stats

      —

      71

      Mid-Market

      1

      Adoption by company size

      SegmentShare of reviews
      Small Business25.0%
      Mid-Market66.7%
      Enterprise8.3%

      Quarterly history

      QuarterReviewsStar rating

      Satisfaction ratings

      Ease of Use9.0
      Ease of Setup0.0
      Quality of Support9.4
      Meets Requirements9.8

      What reviewers say

      Good for small business

      4.5

      “It is easy to use and implement and offers a wide range of services and features.”

      Management of Information Systems (Comm 205) Teacher Assistant

      Future of customer support

      5.0

      “Quick AI response to the customer with accuracy at affordable price to generate leads.”

      Team Lead

      Best Ai tool for bpo process

      5.0

      “Simplr is best tool to use for BPO assistance process. I really like the interface of simplr. It helps me alot in my day to day operations. It's a very easy to implement and apart from that their customer support service is also good. I am using it frequently on daily basis. Also”

      Senior Recruitment Consultant