Amex GBT Neo
14
Reviews
3.3
Star rating
#29
Rank in Travel Management
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
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-21
Enterprise
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 7.1% |
| Mid-Market | 28.6% |
| Enterprise | 64.3% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2026 Q3 | 1 | 0.0 |
Satisfaction ratings
Ease of Use7.9
Ease of Setup7.3
Quality of Support7.9
Meets Requirements7.4
What reviewers say
stay away from GBT neo
0.0
“nothing at all - too traditional in approach and very agent based”
Great Service
3.5
“KDS has the most clear way of help and is very easy to use. I find it easy to explain to other people while on the job”
Managing projects with smart people and company
4.0
“I consider KDS tools as one of the best in the market: nice interface, easy to use. Ikare & AdminSuite make me save lot of time in knowledge ans implementations.”