G2 Vendor Directory

American Express Global Business Travel

#5 in Travel Management

New York, NY

3

Products on G2

966

Total reviews

4.5

Avg. star rating

  • Egencia by Amex GBT ranks #5 in Travel Management.
  • Reviews across American Express Global Business Travel's portfolio declined 11.5% quarter-over-quarter.
  • American Express Global Business Travel's 3 products span 3 categories on G2.
  • Enterprise is the largest segment among reviewers, at 48.4%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across American Express Global Business Travel's products.

Page views and citations · American Express Global Business Travel

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from American Express Global Business Travel.

Key stats

-11.5%

#5

3

Enterprise

32,141

New York, NY

Adoption by company size

SegmentShare of reviews
Small Business13.7%
Mid-Market38.0%
Enterprise48.4%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q4224.6
2025 Q1294.4
2025 Q2194.7
2025 Q3194.3
2025 Q4224.6
2026 Q1464.5
2026 Q2264.5
2026 Q3234.4