G2 Vendor Directory

Amazon Pay for Business

by Amazon

587

Reviews

4.5

Star rating

#2

Rank in Payment Processing

Pros and cons

Pros

  • Ease of Use
  • Easy Payments
  • Convenience
  • Easy Setup
  • Security
  • Customer Support

Cons

  • Poor Customer Support
  • Slow Performance
  • High Fees
  • Payment Issues
  • Navigation Difficulty
  • Update Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Amazon Pay for Business.

Page views and citations · Amazon Pay for Business

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Amazon Pay for Business.

Key stats

-42.9%

72

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business56.9%
Mid-Market29.5%
Enterprise13.6%

Quarterly history

QuarterReviewsStar rating
2025 Q115.0
2025 Q224.3
2025 Q374.7
2025 Q4134.6
2026 Q1124.6
2026 Q274.4
2026 Q344.4

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.0
Quality of Support9.1
Meets Requirements9.2

What reviewers say

Easy Setup for Secure, Cashless Payments

5.0

“It helps businesses accept payments and go cashless without any issues with change. It’s also very easy to set up on other websites, and it makes payments feel more secure.”

Technical Architect

Easy Setup and Trusted Payments, but Reporting and Settings Need Work

3.5

“I like how easy it is to set up and use. The payment process is fast, secure, and reliable, and customers trust the Amazon brand, which makes transactions smoother.”

Student

Simple, Secure Payments with Quick Settlements on Amazon Pay for Business

4.5

“Best about amazon pay fir buisness is its simple payment process, secure transactions and quick settlements. It makes collecting and managing business payments easy while providing a smooth experience for businesses and customers.”

Associate Software Developer