G2 Vendor Directory

Amazon

#2 in Payment Processing

Seattle, WA

12

Products on G2

918

Total reviews

4.5

Avg. star rating

  • Amazon Pay for Business ranks #2 in Payment Processing.
  • Reviews across Amazon's portfolio declined 10.0% quarter-over-quarter.
  • Amazon's 12 products span 11 categories on G2.
  • Small Business is the largest segment among reviewers, at 56.0%.

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines, summed across Amazon's products.

Page views and citations · Amazon

Source: G2 review data

Winning from

Based on reviewers who said they switched from another vendor's product.

Losing to

Based on reviewers of other products who said they switched from Amazon.

Key stats

-10.0%

#2

11

Small Business

1994

765,743

Seattle, WA

Adoption by company size

SegmentShare of reviews
Small Business56.0%
Mid-Market30.6%
Enterprise13.4%

Quarterly history

QuarterTotal reviewsAvg. rating
2024 Q415.0
2025 Q115.0
2025 Q233.5
2025 Q394.7
2025 Q4144.6
2026 Q1154.6
2026 Q2104.4
2026 Q394.3