G2 Vendor Directory

PayPal BrainTree

by PayPal

91

Reviews

3.4

Star rating

#50

Rank in Subscription Billing

Pros and cons

Pros

  • Payment Processing
  • Integrations
  • Easy Payments
  • Security
  • Ease of Implementation
  • Ease of Use

Cons

  • Navigation Difficulty
  • Access Limitations
  • Limited Search Functionality
  • Accuracy Issues
  • Intuitiveness
  • Slow Performance

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for PayPal BrainTree.

Page views and citations · PayPal BrainTree

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from PayPal BrainTree.

Key stats

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16

Small Business

2

Adoption by company size

SegmentShare of reviews
Small Business59.6%
Mid-Market31.5%
Enterprise9.0%

Quarterly history

QuarterReviewsStar rating
2025 Q315.0
2025 Q415.0
2026 Q314.0

Satisfaction ratings

Ease of Use7.6
Ease of Setup7.5
Quality of Support7.6
Meets Requirements7.8

What reviewers say

PayPal Braintree delivers reliable payments, but admin tasks could be smoother

5.0

“Braintree has been a solid choice for processing payments on our WordPress site, giving us reliable transactions and support for a wide range of payment methods. Integrating it with WooCommerce was straightforward, and I appreciate how secure and fast our checkouts run for custom”

Customer Experience Manager

Best payment solution for all business models B2B and B2C

5.0

“The integration is present in many ecommerce platforms. The setup is simple, the options to modulate the payments with condition is great, it handles ACH as well.”

Business Analyst II

Terrible customer support

2.0

“Able to search users and tranations easily . Some reports are also helpful”

Software engineer