G2 Vendor Directory

Venmo

by PayPal

273

Reviews

4.6

Star rating

#3

Rank in Payment Processing

Pros and cons

Pros

  • Ease of Use
  • Easy Payments
  • Convenience
  • Integrations
  • Security
  • Dashboard Usability

Cons

  • Accuracy Issues
  • High Fees
  • Excessive Notifications
  • Delays
  • Poor Customer Support
  • Transaction Limitations

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Venmo.

Page views and citations · Venmo

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Venmo.

Key stats

-85.7%

71

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business72.0%
Mid-Market17.0%
Enterprise11.1%

Quarterly history

QuarterReviewsStar rating
2025 Q3244.9
2025 Q494.9
2026 Q132.5
2026 Q2214.7
2026 Q334.7

Satisfaction ratings

Ease of Use9.4
Ease of Setup9.2
Quality of Support8.9
Meets Requirements9.3

What reviewers say

Convenient Payments with Room for Improvement

5.0

“I like that I can accept payments through Venmo because people prefer using it. I also appreciate how I can move money very easily from Venmo to PayPal without any cost. Setting up Venmo was very easy, just like other payment apps, and took only a few minutes.”

CEO

Effortless Transfers, Full Security

5.0

“I use Venmo to transfer and receive money. Venmo allows me to electronically pay for things when I don't have cash, which is really convenient. I like the ease of use, and setting it up was very easy. I enjoy the security of it, since I've never had any issues with my accounts ge”

Regional Marketing Specialist

Convenient Money Transfers, Entertaining Features

4.0

“I kind of like the notification feed because it helped me discover one of my exes was cheating on me. It's more entertaining, and obviously, the key feature of Venmo is to send money back and forth, which is the best part. The setup was very easy, and I've used Venmo for sending ”

Client Support Representative