Paytm Business
282
Reviews
4.5
Star rating
#9
Rank in Payment Gateways
Pros and cons
Pros
- Ease of Use
- Setup Ease
- Convenience
- Payment Ease
- Speed
- Payment Processing
Cons
- Poor Customer Support
- Transaction Issues
- Extra Charges
- Limited Features
- Integration Issues
- Expensive
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
-75.0%
76
Small Business
1
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 55.0% |
| Mid-Market | 32.7% |
| Enterprise | 12.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2025 Q3 | 1 | 5.0 |
| 2025 Q4 | 1 | 2.5 |
| 2026 Q1 | 2 | 3.5 |
| 2026 Q2 | 4 | 4.5 |
| 2026 Q3 | 1 | 4.0 |
Satisfaction ratings
Ease of Use9.5
Ease of Setup9.2
Quality of Support8.3
Meets Requirements9.1
What reviewers say
Simple Digital Payments and Easy Transaction Tracking
4.0
“I used Paytm Business while working in e-commerce, and what I liked most was how simple it made managing digital payments. It was easy to track transactions and check payment status, which made day-to-day payment handling feel more straightforward.”
Paytm facilates reciveing payments digitally through any upi apps best for retail outlets
5.0
“Paytm Soundbox makes it easy to confirm payments, and the settlement of funds is straightforward and hassle-free.”
Easy Payment Links That Simplify Getting Paid
5.0
“It has helped me to solve the payment solution easily. I can now ask for payments easily by sharing links for the payment.”