Amazon Pinpoint
45
Reviews
4.2
Star rating
#11
Rank in Mobile App Analytics
Pros and cons
Pros
Cons
- Inaccuracy
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
—
59
Small Business
2
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 53.3% |
| Mid-Market | 26.7% |
| Enterprise | 20.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 1 | 5.0 |
| 2026 Q3 | 1 | 4.5 |
Satisfaction ratings
Ease of Use8.7
Ease of Setup8.2
Quality of Support8.6
Meets Requirements8.9
What reviewers say
Amazon Pinpoint Review
5.0
“The best part about Amazon Pinpoint is that it allows you to send bulk emails. It also allows you to send emails to non-opt audiences.”
Customized Message
4.5
“Customized sms, e-mails,push notifications after taking from real time events”
Cost effective marketing solution. Could be improved though.
5.0
“We used Pinpoint for two purposes - sending cost effective marketing SMS to our clients, as well as marketing/transactional emails. The first is something I particularly like about Pinpoint - unlike with some other providers, it's very easy to provide biz proof and sign up for a ”