G2 Vendor Directory

Multilingual Customer Support

25

Products

5,466

Total reviews

4.6

Avg. rating

Talkdesk by Talkdesk leads the Multilingual Customer Support category with a 4.4 rating from 2,606 reviews. BoldDesk has the strongest momentum in the category, up -68.0% quarter-over-quarter.

LLM citations

Monthly citations by AI answer engines for the top products in Multilingual Customer Support.

LLM citations · Multilingual Customer Support

Source: G2 review data

Key stats

Talkdesk

BoldDesk

Mid-Market

Category trends

How the Multilingual Customer Support market is moving, from G2 review and Grid data.

Which products are most adopted?
1
Talkdesk549 2
Crowdin286 3
Lokalise271 4
Unbabel132 5
Language IO71
Which products climbed the Grid most?
1
Language Weaver3 2
Tiledesk2 3
Typewise1
Which products are reviewers switching to?
1
Lokalise8 2
Crowdin8 3
Lingpad1 4
Unbabel1 5
Language IO1
Which products do enterprises choose?
1
Talkdesk143 2
Unbabel47 3
Lokalise34 4
Crowdin26 5
Language IO23
Which products do mid-market buyers choose?
1
Talkdesk288 2
Lokalise121 3
Crowdin88 4
Unbabel59 5
Language IO37
Which products do small businesses choose?
1
Crowdin168 2
Talkdesk116 3
Lokalise113 4
TextUnited29 5
Unbabel26

Fastest growing

Ranked by G2 Momentum score.

1

BoldDesk

by Syncfusion · 154 reviews

4.5
2

Ada

by ADA SUPPORT, INC. · 174 reviews

4.6
3

Robylon AI

by Robylon AI · 42 reviews

5.0

All products

Ranked by G2 Grid position.

1

Talkdesk

by Talkdesk · 2,606 reviews

4.4
2

Crowdin

by Crowdin · 760 reviews

4.4
3

BoldDesk

by Syncfusion · 154 reviews

4.5
4

Language Weaver

by RWS · 31 reviews

4.4
5

Lokalise

by Lokalise, Inc. · 765 reviews

4.7

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