TextUnited
58
Reviews
4.3
Star rating
#13
Rank in Multilingual Customer Support
Pros and cons
Pros
Cons
Traffic & LLM citations
Source: G2 review data
Losing to
Key stats
—
44
Small Business
3
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 58.6% |
| Mid-Market | 13.8% |
| Enterprise | 27.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|
Satisfaction ratings
Ease of Use8.6
Ease of Setup8.4
Quality of Support9.1
Meets Requirements8.6
What reviewers say
TextUnited a state of the art AI powered technology platform
3.5
“The platform itself is managed by experts and professionals with hands on project management skills and is translated by specially, chosen, qualified linguists.”
I find the interface are not very intuitive.
3.5
“The Translation Memory is a good way to do the work quickly.”
Very service oriented
5.0
“The service provided by the account and project managers is excellent. The service is overall very flexible and therefore suitable for smaller as well as large projects. We use the web app for smaller tasks and get full transparency on costs and can choose from different options.”