G2 Vendor Directory

Zscaler Sec Ops

by Zscaler

130

Reviews

4.7

Star rating

#11

Rank in Managed Detection and Response (MDR)

Pros and cons

Pros

  • Customer Support
  • Threat Detection
  • Reliability
  • Alert Management
  • Staff Expertise
  • Features

Cons

  • Inefficient Alert System
  • Communication Issues
  • Expensive
  • Difficult Navigation
  • Poor Customer Support
  • Integration Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Zscaler Sec Ops.

Page views and citations · Zscaler Sec Ops

Source: G2 review data

Key stats

-100.0%

80

Enterprise

1

Adoption by company size

SegmentShare of reviews
Small Business4.6%
Mid-Market39.2%
Enterprise56.2%

Quarterly history

QuarterReviewsStar rating
2024 Q424.3
2025 Q1784.6
2025 Q2174.6
2025 Q344.9
2025 Q484.6
2026 Q244.8

Satisfaction ratings

Ease of Use9.2
Ease of Setup9.1
Quality of Support9.4
Meets Requirements9.1

What reviewers say

Robust MDR with Accurate Alerts, Detailed Reports, and Versatile Integrations

4.5

“Red Canary is a robust managed detection and response approach that facilitates the security team to identify threats faster Red Canary has robust reputation on sharing actionable alerts and there is no false positives, hence, the alerts shared are accurate The program issues ”

Threat Intelligence Manager

دقة وكفاءة Red Canary في الأمن السبراني

5.0

“أكثر ما يعجبني في Red Canary هو دقته في اكتشاف التهديدات وسرعته الفائقة في حماية الأنظمة بكفاءة عالية. الأداء يجمع بين السرعة والكفاءة في آن واحد. كذلك، تعجبني سهولة قراءة وتحضير التقارير التي تساعدنا في فهم التهديدات بسرعة، ما يقلل من الوقت الضائع في مراجعة الإنذارات غير الحقيقي”

Design & Estimation Engineer

Red Canary Delivers Actionable Alerts and Faster Response

5.0

“It reduces the burden on internal security teams by handling alert monitoring, investigation, and validation, while providing clear and actionable findings instead of noise. This helps improve response speed and overall security confidence.”

Security Design and Estimation Engineer