Rapid7 Managed Detection and Response Services
Reviews
Star rating
Rank in Managed Detection and Response (MDR)
Pros and cons
Pros
- 24/7 Availability
- Visibility
- Investigation
- Alert Management
Cons
- Learning Curve
- Inefficient Alert System
- Portal Issues
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 0.0% |
| Mid-Market | 40.0% |
| Enterprise | 60.0% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q4 | 1 | 4.0 |
| 2026 Q1 | 1 | 5.0 |
| 2026 Q2 | 1 | 4.5 |
| 2026 Q3 | 2 | 5.0 |
Satisfaction ratings
What reviewers say
Trusted 24/7 MDR Monitoring for Our Microsoft O365 Tenant
“Rapid7 Managed Detection and Response Services has provided us with MDR services for our Microsoft O365 environment. We now have 24/7 monitoring of security events that occur in our tenant.”
Comprehensive Threat Management with Exceptional Integration
“I appreciate that Rapid7 Managed Detection and Response Services is very thorough and technical. Their Insight agent collects data from every endpoint, which is crucial for us. Our plan includes vulnerability management and scanning, and they use and maintain the Metasploit frame”
Rapid7 MDR: Fast, Reliable Security Team Extension
“I really like how quickly the Rapid7 MDR team jumps on any suspcious activity. Their analysts do most of the heavy lifting for us — checking alerts, confirming real threats, and telling us what actions we need to take. It saves our team a ton of time. The visibility they give acr”