G2 Vendor Directory

Secureworks Taegis MDR

by Sophos

48

Reviews

4.6

Star rating

#18

Rank in Managed Detection and Response (MDR)

Pros and cons

Pros

  • Immediate Response
  • Reliability
  • Threat Detection
  • 24/7 Availability
  • Response Time
  • Easy Integrations

Cons

  • Difficult Navigation
  • Integration Issues
  • Learning Curve
  • Limited Features
  • Implementation Challenges

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Secureworks Taegis MDR.

Page views and citations · Secureworks Taegis MDR

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Secureworks Taegis MDR.

Key stats

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77

Mid-Market

1

Adoption by company size

SegmentShare of reviews
Small Business10.4%
Mid-Market52.1%
Enterprise37.5%

Quarterly history

QuarterReviewsStar rating
2024 Q425.0
2025 Q234.5
2025 Q415.0

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.1
Quality of Support9.3
Meets Requirements9.3

What reviewers say

Advanced Threat Detection with Expert 24/7 Support

5.0

“I like its combination of advanced threat detection and expert-driven response. The platform provides 24/7 monitoring with real-time alerts and actionable insights, backed by Secureworks’ security analysts. This ensures faster incident resolution and reduces the burden on interna”

IT Security Apprentice

Comprehensive and Responsive MDR Solution with Excellent Threat Visibility

5.0

“What stands out the most is the robust threat detection and responsive capabilities. It provides rich telemetry and ontext across all endpoints, network, and cloud environments. The user interface is clean and intuitive, which helps reduce alert fatigue by prioritizing real threa”

IT Support I

ManagedXDR that really works!

4.5

“Amazing how this platform cuts down the noise/the false positives and focuses on valid and actionable insights. Zooming in on actual alerts, vulnerabilities and detecting real risks is incredibly simple in this platform”

Senior Manager - IT