Sophos MDR
Reviews
Star rating
Rank in Managed Detection and Response (MDR)
Pros and cons
Pros
- Threat Detection
- Ease of Use
- Continuous Monitoring
- Peace of Mind
- Response Time
- Reliability
Cons
- Expensive
- Communication Issues
- Limited Customization
- Poor Reporting
- Integration Issues
- Slow Performance
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 16.6% |
| Mid-Market | 62.5% |
| Enterprise | 20.8% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 65 | 4.8 |
| 2025 Q3 | 160 | 4.8 |
| 2025 Q4 | 6 | 4.5 |
| 2026 Q1 | 2 | 4.5 |
| 2026 Q2 | 4 | 4.0 |
Satisfaction ratings
What reviewers say
24/7/365 Security Expert Coverage That Delivers Peace of Mind
“The Sophos Central portal is user-friendly, and the service integrates smoothly with our existing security stack and third-party vendor hardware.”
24/7 MDR Peace of Mind with Lightweight Performance and Great Value
“Having the 24/7 MDR team watching our environment and containing threats that arise. The performance of the client is light on resources. Pricing is very comparable if not much better than other products. We also integrate with Mimecast, 365, and Meraki”
Solución robusta y eficiente: gran relación precio-calidad e IA para amenazas
“Es una solución bastante robusta y, para una empresa de tamaño mediano, ofrece una muy buena relación precio-calidad. Las notificaciones son bastante acertadas y tiene un diseño bastante atractivo. El rendimiento es de buena calidad y no ralentiza los equipos. El soporte es basta”