G2 Vendor Directory

Zoho Forms

by Zoho

128

Reviews

4.4

Star rating

#22

Rank in Online Form Builder

Pros and cons

Pros

  • Ease of Use
  • Ease of Creation
  • Affordable
  • Integrations
  • Centralization Management
  • Versatility

Cons

  • Limited Customization
  • Poor Interface Design
  • Not User-Friendly
  • Platform Issues
  • Integration Issues

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Zoho Forms.

Page views and citations · Zoho Forms

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Zoho Forms.

Key stats

-100.0%

59

Small Business

1

Adoption by company size

SegmentShare of reviews
Small Business66.4%
Mid-Market28.8%
Enterprise4.8%

Quarterly history

QuarterReviewsStar rating
2024 Q412.5
2025 Q315.0
2025 Q424.3
2026 Q225.0

Satisfaction ratings

Ease of Use9.1
Ease of Setup9.0
Quality of Support8.7
Meets Requirements8.9

What reviewers say

Zoho Forms Makes Enrollment Collection Fast and Organized

5.0

“As a salesforce trainer I use Zoho forms to collect enrollment details from my students I like how easy it is to create a forms and manage responses in an organized way also I like its pre-built templates which basically saves a lot of time”

Artificial Intelligence Engineer

Effortless Form Creation for All My Websites

5.0

“It is very easy to use form creation platform, I can create the forms for my website, as well as for my client's website.”

Associate team lead

Excellent Integrations, but Limited Form Customization

3.5

“Zoho Forms has the best integrations options to connect with CRMs and Attribution providers.”

Associate Lead - Digital Marketing