Microsoft Forms
Reviews
Star rating
Rank in Online Form Builder
Pros and cons
Pros
- Ease of Use
- Ease of Creation
- Intuitive
- Integrations
- Helpful
- Simple
Cons
- Limited Customization
- Missing Features
- Limited Features
- Poor Design
- Limited Templates
- Restrictions
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 19.1% |
| Mid-Market | 43.3% |
| Enterprise | 37.6% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2024 Q4 | 3 | 4.2 |
| 2025 Q1 | 1 | 5.0 |
| 2025 Q2 | 1 | 4.0 |
| 2025 Q3 | 59 | 4.6 |
| 2025 Q4 | 13 | 3.9 |
| 2026 Q1 | 16 | 4.5 |
| 2026 Q2 | 18 | 4.5 |
| 2026 Q3 | 5 | 3.5 |
Satisfaction ratings
What reviewers say
Easy to Share and Use, but Limited Templates and Hard-to-Edit Forms
“The forms are easy to view by clients and users. We connected it to our outlook email and the responses came thru easily. Forms was included in the package the office had already purchased. There was no support needed to make a form from start to finish. We did not use any AI fun”
Frustrating Sync Issues with Microsoft Forms
“I appreciate Microsoft Forms for its good integration with the locally configured Excel, and I find the ease of use to be great. It's instantaneous when it comes to form turning to sheet replies.”
Easy Setup and Smooth Microsoft Integration
“It’s easy to set up and use, and even a tech beginner can get it done without much trouble. It easily integrates with another Microsoft products”