G2 Vendor Directory

Melio

by Xero

248

Reviews

4.4

Star rating

#10

Rank in Enterprise Payment

Pros and cons

Pros

  • Ease of Use
  • Easy Payments
  • Simple
  • Payment Processing
  • Easy Integrations
  • Easy Setup

Cons

  • Delays
  • Poor Customer Support
  • Payment Issues
  • Payment Delays
  • High Fees
  • Missing Features

Traffic & LLM citations

Monthly G2.com page views and citations by AI answer engines for Melio.

Page views and citations · Melio

Source: G2 review data

Winning from

Based on reviewers who said they switched from another product.

Losing to

Based on reviewers of other products who said they switched from Melio.

Key stats

-100.0%

70

Small Business

6

Adoption by company size

SegmentShare of reviews
Small Business93.9%
Mid-Market6.1%
Enterprise0.0%

Quarterly history

QuarterReviewsStar rating
2024 Q442.5
2025 Q2204.7
2025 Q3224.7
2025 Q444.4
2026 Q122.5
2026 Q233.3

Satisfaction ratings

Ease of Use9.3
Ease of Setup9.1
Quality of Support8.5
Meets Requirements8.8

What reviewers say

Super Easy to Use—My Favorite Payment System

5.0

“Super easy to use. I like it way better than any other payment system.”

President, Project Manager, HR secretary, Assistant to the CEO

Worse platform ever!

0.0

“Nothing they are terrible and care nothing about the customer”

Ceo

Easy-to-Use Accounts Receivable Tool with Competitive Rates

5.0

“I use it primarily for account receivable. It offers competitive rates. Is easy to use. I use it several times a week to process invoice. I haven't used customer support in a while.”

Worker-Owner