WEX Business Payments
Reviews
Star rating
Rank in Enterprise Payment
Pros and cons
Pros
- Ease of Use
- Virtual Cards
- Efficiency
- Easy Payments
- Speed
- Payment Processing
Cons
- Outdated Interface
- Poor Interface Design
- Complexity
- Navigation Difficulty
- Design Improvement
- UX Improvement
Traffic & LLM citations
Source: G2 review data
Winning from
Losing to
Key stats
Adoption by company size
| Segment | Share of reviews |
|---|---|
| Small Business | 45.5% |
| Mid-Market | 39.4% |
| Enterprise | 15.2% |
Quarterly history
| Quarter | Reviews | Star rating |
|---|---|---|
| 2025 Q3 | 5 | 4.8 |
| 2026 Q1 | 5 | 4.6 |
| 2026 Q2 | 2 | 4.0 |
| 2026 Q3 | 10 | 4.1 |
Satisfaction ratings
What reviewers say
Effortless Setup, Exceptional Support
“I like the quick response and very knowledgeable employees at WEX Business Payments. The platform is overall easy to use and allows me to do my day-to-day functions effectively. The setup process was very easy and user-friendly, making it a simple product to use.”
Smooth Virtual Payments Transition with Wex and Hands-On Implementation Support
“We were able to move our virtual payments to Wex with minimal disruption to our team or our vendors. Wex did all the heavy lifting. They provided implementation specialist that assisted with any technical issues.”
Easy Payment Processing with Smooth Performance and Reliable Support
“It is very easy to understand and process payments. On top of that the performance is smooth and the support when needed is always there.”